Job Description

Kraken is seeking a Client Transformation Director to lead a major North America client implementation, responsible for the successful execution of client programs, building trust with C-suite executives, and leading a team of Client Delivery Leads. This role requires experience in regulated utilities and large-scale technology implementations.

Responsibilities

• Execute client implementation programs
• Develop trust with C-suite clients
• Lead Client Delivery Leads
• Prioritize outcomes and delivery
• Communicate effectively with stakeholders
• Demonstrate Kraken’s business value
• Set the direction and pace for implementation
• Understand program details and report progress
• Embody Kraken’s ways of working

Requirements

• Extensive experience in Regulated Utilities
• Strong experience leading large technology implementations
• Proven experience with C-suite clients
• Hands-on leadership of global implementation teams
• Problem-solving abilities
• Team player
• Excellent communication skills
• Client and quality focus
• Mobile with frequent travel

Benefits

• No benefits