Job Description

The Family Resource Specialist will provide direct support to patients and families in addressing social needs, collaborating with community partners and care team members to close gaps related to non-medical drivers of health. This role involves building community relationships, identifying resources, and offering non-clinical support to families with children with complex medical and behavioral health needs.

Responsibilities

• Identify resources and community support
• Provide referrals and assistance with linkage to services
• Empower families through education and guidance
• Assist with accessing programs and supports
• Advocate for clients and families
• Connect with internal staff and providers
• Develop an internal community resource library
• Provide linkage to community and school-based services
• Network with community resources
• Document memoranda of understanding
• Develop working relationships with care teams
• Participate in team consultations

Requirements

• Bachelor’s degree in healthcare, behavioral health, or social services
• Community Health Worker certification preferred
• Familiarity with social service agencies
• Reliable transportation and valid driver’s license
• Experience with resourcing and telephonic services
• Bilingual Spanish preferred

Benefits

• No benefits