Job Description

Casago is seeking a Local Operations Manager to lead and develop a team, oversee property operations, and ensure exceptional guest and homeowner experiences. This role requires strong communication, handy-person skills, and a commitment to maintaining high standards for cleanliness, maintenance, and customer satisfaction.

Responsibilities

• Lead and develop a team
• Oversee daily operations and workflow
• Conduct property inspections
• Support escalated guest/homeowner concerns
• Develop owner relationships
• Maintain company standards
• Manage portfolio budget
• Assist with onboarding new properties
• Perform light home maintenance
• Foster a collaborative work environment
• Assist with recruiting and onboarding

Requirements

• Experience in hotel, hospitality, or vacation rental industry
• 1-2 years operational support experience
• Supervisory/management experience preferred
• Technical computer skills
• Reliable personal transportation
• Dependability and self-motivation
• Strong communication skills

Benefits

• No benefits