Account Support Representative (ASR)

BillionToOne
Full-time
Philadelphia, PA
$120,933
Posted on a month ago

Job Description

The Account Support Representative supports the regional sales team by managing and growing accounts, providing customer support, and maintaining client relationships. This field sales position also involves covering open territories and ensuring continuity of service.

Responsibilities

  • Support daily needs of the sales team
  • Maintain and strengthen customer relationships
  • Onboard and train new customers
  • Act as a liaison between customers and internal departments
  • Provide coverage for open territories
  • Coordinate sample logistics and marketing materials
  • Collaborate with marketing, sales operations, and customer support

Requirements

  • Bachelor’s degree
  • 1+ years of sales support or customer-facing experience
  • Excellent communication and organizational skills
  • Self-motivated and team-oriented
  • Proficiency in Microsoft Office and Salesforce
  • Willingness to travel regionally (up to 50%)

Benefits

  • No benefits