Job Description

The Major Account Manager is responsible for driving growth within a portfolio of top shipping clients, retaining volume, and ensuring customer satisfaction. This role involves collaboration with various internal teams and external partners to deliver successful outcomes for key accounts.

Responsibilities

• Manage a strategic book of business and increase portfolio revenue
• Prepare annual plans to grow USPS volume
• Conduct quarterly business reviews
• Introduce new technologies and products
• Increase account profitability
• Manage customer experience post-sales
• Identify growth opportunities
• Build strong internal and external relationships
• Act as key point of contact for customer needs
• Be a product expert and industry advocate

Requirements

• Bachelor’s degree preferred
• 4+ years of field sales experience
• 2+ years of relationship management experience
• Excellent communication skills
• Strong professional presence
• Strong customer relationship management skills
• Strong analytical and organizational skills
• Strategic problem-solving ability

Benefits

• No benefits