Job Description

The Data Center Technician supports the ongoing monitoring and daily management of building systems and physical infrastructure at Lightedge facilities. They utilize standard operating procedures to perform and/or coordinate the routine maintenance and optimization of all building systems, including power, HVAC, biometric security, and fire suppression systems.

Responsibilities

• Diagnose and troubleshoot problems with data center equipment
• Install servers and networking equipment
• Facilitate new client service installations
• Receive and document incoming shipments
• Respond to and resolve alarm events
• Follow Change Control processes and MOPs
• Assist in the design, installation, and documentation of racks and cages
• Support on-call rotation and preventative maintenance
• Develop knowledge of physical infrastructure and building systems
• Resolve cabinet/cage infrastructure issues
• Ensure operational efficiencies and uptime
• Share technical knowledge with team members

Requirements

• Two-year technical degree or 1-4 years equivalent experience
• Network cabling termination experience (Ethernet, CAT6, Fiber)
• Experience with data center maintenance activities
• Familiarity with telco central office equipment
• Proficiency in Microsoft Office Suite
• Working knowledge of electricity
• Understanding of data center cooling systems
• Ability to multitask and prioritize
• Strong communication skills
• Problem-solving and analytical skills
• Experience documenting policies and procedures

Benefits

• No benefits