Account Collections Specialist

Sentry Credit
Full-time
Everett, WA
$43,680 - $49,920
Posted on a month ago

Job Description

Sentry Credit is seeking 10+ Account Resolution Specialists for their Everett, WA location. This role involves managing inbound/outbound calls, negotiating payment plans, resolving disputes, and ensuring compliance with industry standards. The company emphasizes a compassionate and respectful approach to collections, offering a supportive team environment and opportunities for career growth.

Responsibilities

  • Manage inbound/outbound calls
  • Negotiate payment plans
  • Document communications
  • Resolve disputes
  • Ensure compliance with FDCPA
  • Collaborate with team

Requirements

  • Collections or customer service/sales experience preferred
  • Strong communication skills
  • Ability to handle pressure
  • Goal-oriented and self-motivated
  • Detail-oriented and organized
  • Comfortable with multiple systems

Benefits

  • No benefits