Job Description

Sentry Credit is seeking a highly motivated and empathetic Collections Specialist to engage with consumers, guide them to resolve outstanding account balances, and uphold high standards of quality and compliance. This role offers long-term growth opportunities and a chance to contribute to a team focused on improving financial health.

Responsibilities

• Engage with consumers to resolve account balances
• Manage communication channels (calls, email, chat)
• Establish effective payment solutions
• Uphold quality and compliance standards
• Contribute to team innovation

Requirements

• High school diploma or GED
• Strong communication and interpersonal skills
• Problem-solving and negotiation skills
• Detail-oriented and results-driven
• Adaptable and resilient
• Empathetic and customer-focused

Benefits

• No benefits