Job Description

Tenable is seeking a Technical Support Engineer to troubleshoot complex issues, guide customers through vulnerability management tools, and collaborate with various teams to deliver exceptional support. The role involves working with cutting-edge cybersecurity technology and contributing to knowledge articles.

Responsibilities

• Troubleshoot complex issues
• Guide customers through vulnerability management and compliance tools
• Collaborate with Sales, R&D, and Customer Advocacy teams
• Grow skills with cybersecurity technology
• Contribute knowledge articles

Requirements

• Technical degree or equivalent experience
• Networking experience
• Linux & Windows OS experience
• Knowledge of cloud and cybersecurity concepts
• Customer support and communication skills
• Authorized to work permanently in the U.S.

Benefits

• No benefits