Job Description

As a Lead, Benefits Configuration, you will manage and develop a team of benefit configuration analysts supporting client implementations. This role ensures high-quality product delivery by building and managing pharmacy benefit plans and supporting core benefits operations.

Responsibilities

• Manage team delivery of benefit configuration and documentation
• Manage employee performance and provide coaching
• Schedule employees and track productivity
• Support process improvements and best practices
• Work with clients to understand benefit plan requirements
• Build and maintain pharmacy benefit plans
• Monitor plan data integrity
• Provide leadership support for escalations
• Communicate project status and escalate issues
• Ensure timely resolution of internal team inquiries

Requirements

• Bachelor's degree or equivalent experience
• 5+ years of benefits configuration experience in healthcare/insurance
• 2+ years of supervisory experience preferred
• Ability to analyze benefit plan design
• Ability to maintain production levels and quality
• Robust analytical skills in Microsoft Excel
• Excellent communication and interpersonal skills
• Self-starter with informed decision-making ability
• Execution-focused and solutions-oriented
• Flexible and adaptable
• Willingness to travel up to 10%

Benefits

• No benefits