TXI is seeking a Culture & Operations Manager to steward cultural rituals, support internal communications, and partner on organizational initiatives to keep their fully-remote, employee-owned company connected and thriving.
Responsibilities
Serve as a thought partner and operational support to the Head of People
Own and execute cultural rituals
Plan and coordinate quarterly all-hands meetings and connection events
Manage employee survey administration and synthesis support
Support DEIB initiatives
Partner with the Head of People on cascading information
Maintain high responsiveness in Slack channels
Document answers to common questions
Support planning and execution of external events
Launch and monitor onboarding and offboarding checklists
Coordinate with vendors for equipment, swag, and logistics
Manage administrative operations
Support larger strategic initiatives
Project manage smaller organizational initiatives
Collaborate with internal practice groups
Encourage, facilitate, and evaluate internal experimentation
Identify opportunities to strengthen cultural programs
Requirements
5-7+ years of experience in people operations, business operations, internal communications, or a related field
Strong project and program management skills
Exceptional organizational skills and attention to detail
Excellent written and verbal communication skills
Highly responsive and service-oriented mindset
Comfort working in ambiguity
Collaborative approach
Systems thinking and process improvement orientation
Experience supporting or working in fully remote organizations
Familiarity with tools like Slack, Notion, Culture Amp