Business Operations Associate (Rotational Program)

Perpay
Full-time
Philadelphia, Pennsylvania, United States
Posted on 2 months ago

Job Description

Perpay is seeking recent graduates for a rotational Business Operations Associate role focused on improving customer experience and operational efficiency. This program offers rotations across various teams like Product, Acquisition, and Marketing, providing exposure to different areas of the business and opportunities for professional growth. The role involves customer service, data analysis, collaboration with a BPO partner, and contributing to product development.

Responsibilities

  • Deliver exceptional customer service
  • Resolve high-impact problems
  • Analyze customer service data
  • Collaborate with BPO partner
  • Maintain internal training materials
  • Rotate through internal teams
  • Propose solutions to optimize efficiency
  • Measure user friction points
  • Support order execution
  • Manage BPO operations
  • Lead team training

Requirements

  • BA/BS degree (2024, 2025, or 2026)
  • GPA of 3.0 or higher
  • Commitment to in-person work
  • Curiosity
  • Passion for financial freedom
  • Drive and initiative
  • Relentlessness
  • Strong communication skills
  • Grit
  • Adaptability

Benefits

  • No benefits