Job Description

Grow Therapy is seeking a Staff Content & Conversational Designer to lead the strategy for AI-enabled experiences, ensuring clarity, accessibility, and safety. This role involves partnering with various teams to design human-centered AI interactions, leading prompt design and iteration, and shaping content systems to scale consistent experiences across the platform.

Responsibilities

• Drive content and conversation design strategy for AI experiences
• Partner with Product, Design, Engineering, and Clinical teams
• Lead prompt design, testing, and iteration
• Write and refine content across touchpoints
• Shape and evolve content systems and style guidelines
• Audit content for inclusivity and clarity
• Mentor other designers and champion inclusive practices
• Align content design with business goals and clinical outcomes

Requirements

• 8–10+ years of experience in content design, UX writing, or conversation design
• Proven expertise in UX writing, content strategy, and systems thinking
• Experience designing conversational interfaces or AI-powered experiences
• Superior communication and storytelling skills
• Familiarity with prompt engineering and AI-generated content quality standards
• Track record of cross-functional collaboration
• In-house product experience required
• Bachelor’s degree or equivalent practical experience
• Portfolio required

Benefits

• No benefits