Job Description

Sidecar Health is seeking a Claims Operations Manager to lead a team of Claims Processors, ensuring claims are adjudicated accurately and efficiently. This role focuses on team development, performance excellence, and process improvement within a fast-paced, mission-driven environment.

Responsibilities

• Lead and develop a team of Claims Processors
• Drive performance excellence using data and feedback
• Empower team members and celebrate wins
• Collaborate with Quality, Compliance, and Product teams
• Analyze performance metrics and drive results
• Champion process improvement initiatives
• Model accountability and ensure policy adherence
• Maintain clear and timely communication

Requirements

• Proven experience leading or managing a team
• 5+ years of experience in claims processing or related field
• 5+ years in a leadership or supervisory role
• 3+ years of experience using metrics to manage team performance
• Strong organizational and communication skills
• Proficiency in Microsoft Office Suite
• Self-starter mindset

Benefits

• No benefits