Job Description

PitchBook’s Sr. Customer Experience Specialist will execute impactful experiences and programs to support the Customer Success team, focusing on client events globally and a targeted gifting strategy to enhance client relationships and strengthen brand presence. This role requires strong organizational and communication skills and thrives in a fast-paced environment.

Responsibilities

• Support global client event strategy
• Manage end-to-end event planning
• Coordinate on-site event needs
• Oversee client gifting platform
• Support the Company Store
• Role model company vision and values
• Participate in company initiatives

Requirements

• Bachelor’s degree
• 3+ years of experience in Marketing and Events Management
• Team player with ability to work across diverse teams
• High standards and ability to manage multiple projects
• Ability to travel 1-3 times per year
• Excellent communication skills
• Proficiency with Microsoft Office suite
• Authorized to work in the United States

Benefits

• No benefits