Job Description

The Senior Salesforce Administrator will optimize and maintain the Salesforce ecosystem to drive efficiency and productivity across Sales & Customer Success. This role involves configuration, customization, integration, and collaboration with cross-functional teams to enhance user experience and support business objectives.

Responsibilities

• Administer and configure Salesforce Sales Cloud, Service Cloud, and Experience Cloud
• Gather requirements, design solutions, and implement changes
• Develop and maintain custom objects, fields, formulas, workflows, and validation rules
• Manage user access, profiles, roles, and security settings
• Integrate Salesforce with other systems
• Monitor system performance and provide technical support
• Stay updated on Salesforce features and recommend enhancements
• Create and maintain documentation
• Support company initiatives and projects

Requirements

• Bachelor's degree in Computer Science, Information Systems, or related field
• Salesforce Administrator certification (ADM 201) required
• 5+ years of experience as a Salesforce Administrator
• Proficiency in Salesforce configuration and customization
• Experience with Salesforce Lightning Experience
• Understanding of relational databases and SQL
• Strong problem-solving and communication skills
• Authorized to work in the United States without visa sponsorship

Benefits

• No benefits