Job Description

The Client Partner supports new and current pharmacy partners as the lead point of contact post-launch, focusing on increasing client engagement with Nimble features and creating new sales opportunities by aligning pharmacy goals with revenue growth.

Responsibilities

• Train and manage a book of Nimble pharmacy partners
• Provide proactive solutions and recommend services to improve pharmacy revenue
• Act as a technical advisor and help clients integrate Nimble’s solutions
• Analyze client data and present optimization opportunities
• Impact pharmacy partner success by understanding workflows and product performance
• Utilize reports to share adoption and growth opportunities
• Develop relationships with pharmacy owners and staff
• Serve as a technical escalation point for clients
• Guide clients on API usage and troubleshooting
• Liaise between engineering and clients for technical requirements
• Stay updated on new features
• Use dashboards and SQL to pull key metrics

Requirements

• 4+ years of experience in account management, partner/customer success, or sales
• Proactive partner guidance with new processes
• Positive attitude and ability to work in a fast-paced environment
• Excellent communication skills
• Pharmacy experience preferred
• Bachelor's degree

Benefits

• No benefits