Job Description

HighLevel is seeking a passionate Account Manager II to build relationships with clients, manage their accounts, identify expansion opportunities, and collaborate with cross-functional teams to resolve concerns. This role involves a fast-paced, results-driven environment with a focus on digital marketing and tech.

Responsibilities

• Manage and grow client relationships
• Identify upsell and expansion opportunities
• Resolve client concerns with cross-functional teams
• Document client interactions and contribute to action planning
• Relay risks, blockers, and opportunities to senior account managers
• Assist with reports, metrics, and documentation
• Provide sales quotations

Requirements

• Bachelor’s Degree or Equivalent SaaS Experience
• 2-4 Years of Digital Marketing/ Account Management experience
• Knowledge of Social Media Management, Advertising, Website/Funnel Building, and SEO
• Experience with CRM Systems
• Working Knowledge of Google Suite, Zoom, Facebook, Instagram, Linkedin
• Ability to pass a pre-employment background check

Benefits

• No benefits