Job Description

HighLevel is seeking a Senior Director of Channel Programs to develop and lead their channel, affiliate, and strategic account programs. This role requires a leader with deep channel experience, strategic vision, and operational discipline to drive customer acquisition and retention. The ideal candidate will be responsible for team leadership, program optimization, cross-functional alignment, and representing HighLevel at industry events.

Responsibilities

• Develop and lead channel programs
• Partner/Account acquisition and management
• Handle complex partner challenges
• Lead and develop a global team
• Design and optimize incentive structures
• Collaborate with cross-functional teams
• Oversee contract compliance and budget tracking
• Track KPIs and provide performance reporting
• Represent HighLevel at industry events
• Adapt strategies to maintain competitiveness
• Serve as executive representative for strategic partnerships

Requirements

• 15+ years of experience in Channel, Partnerships, or Business Development
• 7+ years leading large, global teams
• Proven success in multi-region channel growth
• Strong executive presence
• Experience managing multi-million-dollar budgets
• Extensive experience in channel programs
• Ability to handle complex business situations
• Strong understanding of contracts and budgets
• Track record of inspiring and scaling teams
• Exceptional collaboration skills
• Strategic thinking ability
• Resilience and adaptability

Benefits

• No benefits