Job Description

Agoda is seeking a Director of Key Accounts to support the achievement of commercial goals with hotel chain partners. This role requires strong leadership, business acumen, and the ability to build long-term relationships with both internal and external stakeholders. The ideal candidate will be data-driven, adaptable, and possess a positive mindset for problem-solving.

Responsibilities

• Take ownership of commercial strategies for global hotel chain partners
• Identify growth opportunities and collaborate with stakeholders
• Lead and inspire multi-level teams
• Work with regional teams to ensure alignment and execution
• Oversee report preparation and data analysis
• Provide feedback to leadership
• Address rate and technical inquiries

Requirements

• 10+ years in strategic/commercial leadership (OTA, travel, hospitality)
• 5+ years leading an account management team
• Experience managing client portfolios across multiple countries
• Ability to leverage analytics and quantitative methods
• Advanced Excel proficiency, SQL knowledge a plus
• Ability to negotiate and build partnerships
• Strong communication and relationship-building skills
• Highly organized and adaptable
• Cultural awareness and emotional intelligence

Benefits

• No benefits