Job Description

The Account Manager is responsible for client success and revenue growth by leading existing clients through software solution upgrades and migrations. This role requires a consultative approach, strong planning and communication skills, and a focus on both revenue retention and expansion.

Responsibilities

• Perform sales activities from outreach to closing deals
• Utilize Challenger, Gap Sales, and Command of the Message sales methodologies
• Position benefits of software upgrades
• Exceed targets for upgrades, retention, and expansion sales
• Establish expertise in Diligent products and client businesses
• Maintain understanding of competitive conditions
• Provide feedback on product and market behaviors

Requirements

• Excellent communication and interpersonal skills
• Excellent presentation skills
• Proven track record of exceeding sales targets
• SaaS industry sales background
• Strong organizational and time management skills
• Proficiency in Microsoft Office Suite and Salesforce
• Ability to quickly learn product knowledge

Benefits

• No benefits