Job Description

Diligent is seeking a strategic, data-driven leader to join the GTM Strategy and Operations team. This role will partner with the CCO and Finance to develop and operationalize a commercial growth strategy, focusing on sales processes, marketing strategies, and customer success. The Director will foster collaboration across the commercial organization and leverage AI to drive revenue growth.

Responsibilities

• Develop and operationalize a commercial growth strategy
• Translate data into actionable recommendations
• Develop and maintain segmentation models
• Own and evolve the global sales forecasting framework
• Utilize Salesforce and data sets to drive predictability
• Deliver reporting on performance-to-plan
• Refine core sales processes
• Implement a standardized sales methodology
• Build and maintain reporting frameworks
• Lead territory design
• Optimize territory assignments

Requirements

• 10+ years of experience in Revenue Operations, Commercial Strategy, or Go-to-Market Operations
• 2+ years in a senior leadership role
• Experience partnering with CROs, CFOs, and executive leadership
• Deep expertise in Salesforce, Outreach, Gong
• Strong analytical skills and fluency with forecasting metrics
• Success in improving sales productivity
• Experience designing scalable B2B SaaS processes
• Cross-functional collaboration and influencing skills
• High EQ and clear communication skills

Benefits

• No benefits