Job Description

Diligent is seeking a strategic, data-driven leader to serve as a functional business partner to the Commercial Organization and the Chief Customer Officer. This role focuses on commercial forecast, performance analysis, and GTM processes across Sales, Customer Success, Marketing, and Partnerships, leveraging financial acumen and AI-enabled problem solving to drive top-line growth.

Responsibilities

• Develop and operationalize a commercial growth strategy
• Translate data into actionable recommendations
• Develop and maintain segmentation models
• Support GTM investment cases
• Own and evolve the global sales forecasting framework
• Utilize Salesforce and data sets to drive predictability
• Deliver reporting on performance-to-plan
• Refine core sales processes
• Implement a standardized sales methodology
• Build and maintain reporting frameworks
• Foster cross-functional alignment
• Partner with Sales Enablement
• Oversee territory design
• Optimize territory assignments
• Develop and manage sales compensation structures

Requirements

• 12+ years of experience in Finance, Revenue Operations, Commercial Strategy, or Go-to-Market Operations
• 5+ years in a senior leadership role
• Experience partnering with CROs, CFOs, and executive leadership
• Deep expertise in Salesforce, Outreach, Gong
• Strong analytical skills
• Fluency with forecasting and KPIs
• Success in improving sales productivity
• Experience designing scalable B2B SaaS processes
• Comfort working cross-functionally

Benefits

• No benefits