Job Description

STR is seeking a motivated Systems Administrator to act as a liaison between the Infrastructure and Service Desk teams, supporting all aspects of IT infrastructure across multiple locations. The role involves project assistance, data center/server/cloud operations, application support, troubleshooting, security administration, and documentation.

Responsibilities

• Assist with enterprise infrastructure projects
• Support Data Center/Server Rooms and Cloud operations
• Support Applications (JIRA, Confluence, GitLab)
• Collaborate with IT teams for projects and troubleshooting
• Troubleshoot storage, servers, networks, and databases
• Administer computer and network infrastructure security
• Perform patch updates and vulnerability remediation
• Ensure high availability of critical applications
• Build and troubleshoot Linux & Windows machines
• Rack servers and infrastructure hardware
• Provide Tier 2 support for Service Desk tickets
• Conduct internal infrastructure reviews
• Document infrastructure, processes, and procedures
• Assist in external user account process

Requirements

• US Citizenship, ability to obtain DoD Clearance
• Onsite work in Woburn, MA
• 5+ years of progressive technical experience
• Experience as a Linux and/or Windows Administrator
• Experience with Active Directory and LDAP
• Knowledge of TCP/IP and Microsoft networking
• Knowledge of system security administration
• Willingness to travel occasionally
• Availability for off-hours outages
• Strong problem-solving and communication skills
• Customer service oriented
• Self-starter with limited supervision
• Interest in learning new technologies

Benefits

• No benefits