CGS is seeking a dedicated eDiscovery Program Manager to join a fast-paced team to assist with legal accounts. The role involves managing contract staff, overseeing administrative support, ensuring time entry, coordinating new staff onboarding, mentoring team members, addressing performance issues, managing client expectations, initiating process improvements, providing technical expertise, participating in meetings, managing schedules, assisting with Change Requests, monitoring system maintenance, reviewing logs, assessing technical assessments, overseeing eDiscovery platforms, managing Microsoft Exchange and Windows servers, monitoring IT infrastructure, complying with contract terms, ensuring operational coverage, formulating work standards, preparing reports, providing cost estimates, monitoring employee performance, and ensuring conformance with schedules and costs.