Job Description

The Inside Sales Representative will work with outside sales and the distribution team to grow existing customers, create new customers, and meet or exceed monthly sales quotas while increasing customer satisfaction. This is a hybrid position requiring weekly on-site support in Milpitas, CA.

Responsibilities

• Generate new and repeat sales
• Determine customer requirements and recommend products
• Present price, credit, and terms
• Process customer transactions
• Obtain shipment information
• Increase sales through cross-selling and up-selling
• Educate customers about products
• Monitor shipment dates
• Ensure customer satisfaction and resolve complaints
• Stay current on industry trends
• Maintain customer files
• Register sales opportunities
• Identify customer satisfaction trends

Requirements

• Bachelor’s degree in finance or technical field preferred
• 3+ years of sales support or operations experience
• Strong interpersonal communication skills
• Team player with initiative and problem-solving skills
• Ability to learn product details and articulate value
• Highly organized and detail-oriented
• Excellent time management skills
• Comfortable meeting deadlines
• Strong ability to work independently
• Excellent Microsoft Office skills

Benefits

• No benefits