Job Description

The Technical Account Manager will manage client relationships and drive implementation of projects post-contract, involving project, business, and relationship management with assigned client accounts. The role requires knowledge of software technology and business flows of Derivatives, Fixed Income, and/or Equities.

Responsibilities

• Cultivate client partnerships
• Track strategic client issues
• Serve as a liaison with internal departments
• Manage multiple clients and prioritize initiatives
• Work with technical support to resolve problems
• Initiate and lead teams to improve processes

Requirements

• Bachelor's degree, preferably in STEM, Economics/Finance
• 2 years of experience in a software vendor or consultancy
• Knowledge of Equities trading business flows
• Experience in financial services or technology
• Project management experience
• Outstanding presentation and communication skills
• Exceptional customer service skills
• Strong analytical skills
• Self-motivated and proactive

Benefits

• No benefits