As a Customer Success Engineer, you will help customers maximize the value of Torq’s security hyperautomation platform by providing technical expertise, problem-solving, and feedback to product and engineering teams.
Responsibilities
Guide customers on their automation journey
Provide expert technical support
Collaborate with product and engineering teams
Stay up-to-date with security and automation developments
Requirements
2+ years of experience with SOAR/Automation technologies
5+ years in customer-facing roles
Expertise in security, automation, scripting, and API integration
Passion for customer experience
Experience with SOC, cloud environments, EDR, and SIEM is desirable