Job Description

WPP is seeking a Senior Credit Controller to manage a portfolio of clients, ensuring timely payments and resolving any related queries. The role requires a proven track record in credit collection, strong communication skills, and a client-focused approach to achieve individual and team targets.

Responsibilities

• Manage client portfolio ensuring payment to contracted terms
• Contact clients via software, email, and phone to ensure timely payments
• Record all client communication
• Resolve client queries and liaise with internal departments
• Reconcile accounts
• Attend meetings with clients and internal teams
• Participate in cash planning and forecasting
• Provide AR systems support
• Report on client queries and disputes
• Maintain data integrity in client master data records
• Adhere to credit policy
• Review bank statements and allocate funds accurately
• Process cheques daily
• Provide holiday and sick cover

Requirements

• Graduate with 6-9 years of Credit Collections experience
• Detail-oriented and able to meet deadlines
• Strong communication and negotiation skills
• Self-motivated and commercially focused
• Client service approach
• Confidence in building relationships
• Well-organized and able to prioritize
• Flexible and calm under pressure

Benefits

• No benefits