Job Description
CGS is seeking a dedicated eDiscovery Program Manager to join a fast-paced team to assist with legal accounts. The role involves managing contract staff, overseeing administrative support, ensuring time entry, coordinating new staff onboarding, mentoring team members, addressing performance issues, managing client expectations, initiating process improvements, providing technical expertise, participating in meetings, managing schedules, assisting with Change Requests, monitoring system maintenance, reviewing logs, assessing technical assessments, overseeing eDiscovery platform processes, managing Microsoft Exchange and Windows server administration, monitoring IT infrastructure, and ensuring compliance with contract terms.